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How to Select a Top-Notch Parts and Service Provider to Maintain Your Truck

Efficiency, performance, and safety are top priorities for drivers in the medium to heavy-duty trucking industry. Selecting a top-notch parts and service provider is critical to ensuring that drivers can get back on the road as quickly as possible. Below are five traits to look for in a truck parts and service provider. 

1) Ability to service all makes and models. Experience servicing a wide variety of medium to heavy-duty trucks is essential to ensuring that a service provider can address your vehicle needs swiftly and accurately.

2) Certified technicians. As you evaluate parts and service providers, look for providers with technicians who are certified by the National Institute for Automotive Service Excellence (ASE). Choosing a certified service provider will help ensure that your truck is serviced by professionals who adhere to industry standards.

3) Established relationships with parts suppliers. With the extensive variety of trucks on the market, it is usually not feasible to stock every part for every truck model on the market. Developing solid working relationships with local suppliers is therefore essential to make sure that required parts can be obtained and installed quickly. 

4) A service center that is equipped to handle your needs. Ideally, the parts and service provider you choose will have a minimum of 10 to 12 service bays to ensure that you do not have to endure lengthy delays for your truck to be serviced. 

5) Superb customer service. Stellar customer service is vital to ensuring the highest level of customer satisfaction. Independent family-owned businesses are known for their outstanding customer service and are dedicated to forging long-term relationships with drivers.

Selecting the Very Best Parts and Service Provider for Your Truck

Choosing a parts and service provider who possesses all of the qualities above is not easy. Fortunately, Michigan Truck & Equipment is a complete solution provider that is dedicated to providing customers with top-notch services and parts delivery. Conveniently located in Grand Rapids, Michigan, our goal is to provide customers with the parts and service they need to ensure safe, efficient operation of their trucks. We invite you to contact us to find out why we are Michigan's trusted resource for truck parts and service!  

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